Post-send email management

Short answer: Post-send email management is the practice of governing documents after delivery rather than only before it. It covers revoking access, expiring documents on schedule, recording who opened what, restricting devices and proving authenticity — so an organisation can answer for a document long after the email that carried it.

Why delivery is the wrong place to stop

Most document security spends its effort before the send button: classification, warnings, encryption in transit. After delivery, the controls end and the document lives on indefinitely in mailboxes, downloads folders and phones.

What good post-send management looks like

  • Revocation: any document can be closed off, by the sender, at any time
  • Lifetime: documents expire by default rather than living forever
  • Record: every open is logged with time and access method
  • Device restriction: sensitive documents are bound to approved devices
  • Authenticity: recipients can verify a document is the original and unaltered
  • Return: a document can be scheduled to come back under your control automatically

Answering the questions that come later

Audits, disputes and incidents all ask the same things: who received this, did they open it, was it still accessible, and is this the original? Post-send management is what lets you answer them with a record rather than a recollection.

Requesting documents, not just sending them

Inbound documents deserve the same treatment. Summon sends a single-use upload link so the document arrives encrypted in your account under the same controls, instead of as an attachment in your inbox.

How FINIS implements it

FINIS provides these controls per document, for every send, with no software for the recipient to install. Read the category overview or see all capabilities.

How FINIS handles this

FINIS is a post-send control platform for documents. You send the file as a FINIS link instead of an attachment, and the controls stay with you.

Revoke access

End access to a document after it has been sent, even after it was opened.

Auto-expire

Give the document a lifetime at the moment you send it.

Track opens

See when the document was opened and how it was accessed.

Device lock

Restrict the document to approved devices.

Authenticity seal

Prove the document came from you and has not been altered.

Summon

Request a document through a single-use upload link.

Questions

What is post-send email management?

The practice of governing documents after delivery: revoking access, expiring documents, recording opens, restricting devices and proving authenticity.

How is it different from data loss prevention?

Data loss prevention tries to stop a send. Post-send management assumes the send happened and keeps control afterwards.

Do recipients need accounts?

No. Documents open in a browser-based secure viewer.

Can we prove a document was not altered?

Yes. The authenticity seal lets anyone check a document against its original record.

Related reading

Other guides in the post-send control series.

Post-send control

The category overview.

Use cases

How different teams apply it.

Send everything. Fear nothing.

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